FAQ

Q: How and where can I book?

A: The easiest way is to use the booking form on the top right of the page or call us on   +49 711 / 83 88 95-0. Further details can be given either by telephone or by email. 

Q: Can I book with short notice or arrive without a booking? 

A: Yes of course! Please call us shortly before you arrive to ensure room availability.

Q: Must I pay at the time of booking?

A: For bookings of up to 9 people, it is possible to pay upon check-in. For bookings for 10 or more we ask that payment is made before arrival.

Q: What time is check-in?

A: Our Reception is open 24 hours a day. Check-in is possible late at night. Regular check-in is from 2pm. Should you arrive prior to this time, and your room is ready, you may check-in early. If your room is not ready, you may leave your luggage in our luggage room.

Q: Do I have to become a member to book a room?

A: No. Anyone can book a room with us! We are not a Youth Hostel where a membership is required. Also age does not play a role!

Q: I am under 18...can I also stay at your hostel?

A: Yes. We require a photocopy of your parent's or guardian's passport together with a written consent from your parents or guardian. 

Q: I have a lot of heavy luggage. Do you have a lift?

A: We don't have a lift but our lovely staff will gladly help you! 

Q: I have had a change of plans. Can I cancel my reservation?

A: Yes that is possible. For a single person booking, cancellation is free until 5 days before arrival. Cancellations of groups of 10 or more require 4 weeks notice.

Q: How can I pay for my booking?

A: Payment is possible by direct bank transfer (bank details given upon request) as well as by credit card and Maestro

Q: Do you have a washing maschine?

A: Unfortunately no, but there is a laundromat just around the corner.

Q: How are your kitchens equipped?

A: All of our kitchens have a refridgerator, cook top, kettle, coffee maschine and sink. Plates are available to borrow for a small deposit. 

 

 

 

ALEX
Anniversary
Specials

The first
Hostel in Stuttgart
becomes 10 years old. We celebrate this with our Specials!

Start

For everyone who wants to have a relaxed start into the new week: get 25% off on your stay with our Alex 30 Sunday-Special. Valid for 5, 4, 3 and 2-Bed rooms on Sundays.
Specials can't be combined.

Last minute bookings: get 25% off for same day bookings made after 6pm.
Specials can't be combined.

For bargain hunters: Save 25% on your room price with the Alex 30 special! Valid only on specific days and room types.
Specials can't be combined.

For those who want inexpensive accommodation including breakfast: with the Alex 30 Backpacker Special, you will receive breakfast for €4 instead of €8 when you stay in a shared room. Bookings limited to a maximum of 3 people.
Specials can't be combined.

For anyone who wants to discover Stuttgart: with our Alex 30 Weekend-Special you receive a free 3-day public transport ticket (2 zones with VVS, worth 11€), when you book a weekend stay from Friday to Monday
Specials can't be combined.

 
 
 

Free internet for our
Facebook friends

Add our hostel to your  Facebook friends to get free internet during your stay.

 
 
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